Legal Notice

The website accessible at https://www.cartersmounts.co.uk (the “Website”) provides information and services for its users. By accessing or using the Website, you agree to these legal notices and to all applicable laws and regulations. If you do not agree, please do not use the Website.

Website Host

Infrastructure, security and content delivery services for the Website are provided by Cloudflare.

Host: Cloudflare, Inc.
Address: 101 Townsend Street, San Francisco, CA 94107, United States

Cloudflare provides network and security services and may process technical data necessary for the delivery and protection of the Website.

Intellectual Property

All content available on the Website, including but not limited to text, graphics, logos, photographs, videos, icons, and their selection and arrangement, is protected by intellectual property laws. Unless otherwise stated, such content is owned by or licensed to the Website operator.

You may view, download for caching purposes only, and print pages from the Website for your personal, non-commercial use. Any other reproduction, modification, distribution, transmission, republication, display, or performance of the content without prior written authorization is prohibited.

All trade names, trademarks, service marks, and logos displayed on the Website are the property of their respective owners. No license or right is granted by implication or otherwise to use any trademark displayed on the Website without the written permission of the rights holder.

Use of the Website

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website, the server on which it is stored, or any server, computer, or database connected to the Website.

Where the Website allows you to submit information, you are responsible for ensuring such information is accurate, lawful, and does not infringe any third-party rights.

Liability

The Website and its content are provided “as is” and “as available”. While reasonable efforts are made to ensure accuracy and availability, no warranty is given that the content is accurate, complete, up to date, or that the Website will be uninterrupted, secure, or free from errors or viruses.

The Website operator will not be liable for any loss or damage arising from your use of or reliance on the Website, including but not limited to indirect or consequential loss, loss of profits, business, data, or goodwill.

Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Personal Data Protection

Scope and Controller

This section explains how personal data is processed when you use the Website. For any data protection queries, please contact us via the contact form available on the Website.

Categories of Data

Identification and contact data that you provide voluntarily (for example, name and message content when you submit a form).
Technical and usage data collected automatically (for example, IP address, device and browser information, pages viewed, date and time, referrer URL, and similar diagnostic data).
Communications data (for example, messages you send to us and our responses).

Purposes and Legal Bases

Operating and securing the Website, including fraud prevention, performance monitoring, and troubleshooting (legitimate interests to operate a secure and functional service).
Responding to your enquiries and requests (legitimate interests to communicate with users and, where applicable, performance of a contract or steps taken at your request).
Analytics to understand Website usage and improve content and services (consent where required under UK law; otherwise legitimate interests using privacy-preserving measures).
Compliance with legal obligations, including responding to lawful requests from competent authorities (legal obligation).

Recipients and Processors

Personal data may be shared with trusted service providers that support the Website, such as hosting, security, analytics, and communication providers. These providers act under instructions and appropriate contractual safeguards. Cloudflare provides hosting and security services as described above.

International Transfers

Some recipients may be located outside the UK or the European Economic Area. Where such transfers occur, appropriate safeguards are applied, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses or other transfer mechanisms recognized under UK data protection law, and supplementary measures where necessary.

Retention

Contact and enquiry data: retained for up to 24 months after last interaction, unless a longer period is required to establish, exercise, or defend legal claims.
Technical and security logs: retained for up to 12 months, unless a longer period is required for security or legal purposes.
Analytics data: retained for up to 26 months or a shorter period where feasible.

Your Rights

Subject to conditions and exceptions in UK data protection law, you have the rights to access your personal data; to rectify inaccurate data; to erase your data; to restrict or object to processing; to data portability; and, where processing is based on consent, to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

Exercising Your Rights

To exercise your rights or ask a question about how your data is processed, please use the contact form available on the Website and clearly state your request. For security, we may need to verify your identity before acting on your request.

Children’s Data

The Website is not directed to children under 13. We do not knowingly collect personal data from children under 13 without appropriate consent from a parent or guardian.

Cookies

What Are Cookies?

Cookies are small text files stored on your device when you browse websites. Similar technologies such as pixels, tags, and local storage are treated as cookies for the purposes of this notice.

Cookies Used on This Website

Strictly necessary cookies: essential for the operation, availability, and security of the Website (for example, load balancing, session management, bot management and security cookies). These are set without consent as they are necessary to provide the service you request.
Preference cookies: remember your choices to enhance your experience. These may require consent where not strictly necessary.
Analytics cookies: help measure and improve the performance of the Website by collecting aggregated statistics. These are used with your consent where required.
Marketing cookies: if used, these support the delivery of relevant information. These are used only with your consent.

The Website uses Cloudflare services, which may set cookies that are necessary for security and network performance.

Your Choices

On your first visit, you may be asked to set your preferences for non-essential cookies. You can change your preferences at any time by adjusting your browser settings as described below. Please note that blocking certain cookies may affect Website functionality.

Managing Cookies in Your Browser

Chrome: Settings > Privacy and security > Cookies and other site data.
Safari (macOS): Preferences or Settings > Privacy > Cookies and website data.
Firefox: Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

You can also clear cookies and site data at any time using your browser’s history or privacy settings.

Third-Party Links

The Website may reference third-party websites or resources. These are provided for information only, and the Website operator has no control over and assumes no responsibility for their content, policies, or practices.

Security

Reasonable technical and organizational measures are implemented to protect personal data and the integrity of the Website. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

Changes to These Legal Notices

These legal notices may be updated from time to time to reflect legal, technical, or operational changes. Material changes will apply prospectively from the date of publication on the Website.

Effective date: 2 December 2025

Applicable Law and Jurisdiction

These legal notices, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, without prejudice to any mandatory provisions of law that apply to you as a consumer.

Contact

For any question regarding these legal notices or your personal data, please use the contact form available on the Website.